Recent Posts

Mold Can Enter Your Home

10/12/2020 (Permalink)

mold on a brick wall Excess water and flooding can lead to mold damage both inside and outside of your home.

In Georgia, homes are made of some of the best building materials in the country, but mold damage can still happen. Mold can occur everywhere, and this means mold damage can happen inside and outside of your home. It can be in areas that you might not have considered.  
Decorative brick on the exterior areas of your home, including those in walkways and patios, can become infused with mold. Care must be taken to clean these areas well so that mold spores are not spread. Even though they are located outside, it is important to contain as much of the mold and spores as possible.  
It is very important that this is cleaned up outside as mold is easily carried indoors by both people and pets. Once inside, mold can find itself deposited into pet beds and tucked away under beds and inside closets. All these locations are perfect breeding grounds for mold.  
SERVPRO of Duluth can help you rid your home of mold and the damage it can create. When mold becomes a problem, the only real choice is to re-mediate and protect your home. Call us, SERVPRO of Duluth at 770-622-9411, any day and at any hour if you have found mold damage in your home. 

Mold Cleanup in Your Home

9/23/2020 (Permalink)

green box with the word mold in it Got Mold? Call us at 770-622-9411

Call SERVPRO of Duluth to Remediate Mold in Your Home or Business

If your home has experienced water damage with high humidity, mold and mildew can develop within just 24 to 48 hours of water exposure. It can get worse if it continues to grow and spread. Steps need to be taken to eliminate the source of the moisture, and the mold needs to properly cleaned up by professionals such as SERVPRO of Duluth.

Before our technicians even get started, we ensure the area is well ventilated, and we wear protective gear including masks, gloves, and protective gear for the eyes. If mold is present, we clean a small test patch first. We make sure the entire area affected is disinfected after the cleanup is complete. 
SERVPRO of Duluth is experienced and professionally trained to take care of your mold damage in a timely and thorough fashion. Mold cleanup cannot be done with bleach, so be sure to contact us at (770) 622-9411 for mold remediation.

Collapsed Ceiling Damage

9/14/2020 (Permalink)

collapsed ceiling If your collapsed ceiling caused water damage, call us 24/7 770-622-9411

Many areas have been impacted by a lot of storms and heavy rain. While we do our best to be prepared for disaster, sometimes the extent of the damage is far worse than we could ever imagine. What would you do if one night you're sound asleep in your bed when suddenly, the ceiling collapses because of the strong winds knocked down a tree? That was the reality for this homeowner after a recent storm. An incident like this is absolutely devastating but SERVPRO of Duluth is here to see you through to the other side; SERVPRO is here to help!  

No matter when disaster hits, SERVPRO of Duluth is here to help 24 hours a day, 7 days a week, every single day of the year.  Rain or shine, big or small -- we are here to help make your loss "Like it never even happened." We have been serving our community for almost 15 years. 

Flooding in the Peach State

9/14/2020 (Permalink)

person in yellow rain coat standing in flooded area If your Duluth home or commercial building is affected by a flood, give us a call day or night! SERVPRO of Duluth is always "Here to Help"!

Did you know that flooding is the most common natural disaster? Here in Georgia, we are no stranger to floods. The sky grows dark; the ominous clouds roll in. You see the wind tousle the branches in the trees. The lightning flashes, thunder rumbles, and the next thing you know you hear the rain hit the roof of the house. You listen to the rain get heavier and heavier. You watch the water accumulate across your property and then, what seems like a split second, the water in now intruding into your home. Take the measures to prevent additional damage to your home or office, then call SERVPRO of Duluth to properly take care of the damage that has already been done. We have a team of highly trained professionals who have been helping our community recover from water damage from flooding! Let us help make it "Like it never even happened." 

If your Duluth home or commercial building is affected by a flood, give us a call day or night! SERVPRO of Duluth is always "Here to Help"! (770) 622-9411 

We Specialize in Flooded Basement Cleanup and Restoration!

9/8/2020 (Permalink)

person on chair above standing water petting dog Basement Flooded? Call Us Today – We’re Ready To Help (770) 622-9411

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your Duluth basement could flood, including:  

  • A blocked or failed sewer lateral pipe 
  • Heavy rain causes surface water to pool around your home 
  • Storm sewer backup 
  • Sanitary sewer backup 
  • Foundation drainage failure 
  • Water supply-line break or hot-water tank failure 

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. The longer you wait, the worse the problem will get. 

SERVPRO of Duluth has trained professional crews where they can handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

Prepare for Natural Disasters

9/8/2020 (Permalink)

person in yellow rain coat standing in flooded area If a disaster strike your Duluth area, call us 24/7 at 770-622-9411

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all type, and leading efforts to encourage the community to become more prepared. When a disaster happens, not only it devastates individuals and neighborhoods but the entire communities, including businesses of all sizes. 

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure and maximizes your chances of recover after an emergency or disaster. You can do this by taking three simple steps: 

  • Plan to stay in business 
  • Encourage your employees to become ready 
  • Protect your investment 

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At, companies can find vital information on how to begin preparing their organization and addressing their unique emergency. You can also contact your local SERVPRO to find out more on how to ready when a disaster strike. If you’re in the Duluth area you can contact us 770-622-9411

Basic Rules to Follow When Filing a Homeowners Claim

9/8/2020 (Permalink)

Glasses on top of claim document Before filing a claim, check with your insurance agent about coverage.

Many people don't know the steps into filing a claim and how it could affect them. When a disaster hits, some people first reaction is to call their insurance agent to file a claim or either file a claim on their app. Sometimes their deductible may higher than the damage itself. It is best to get an estimate from a restoration company like SERVPRO of Duluth before you call to file a claim. 

Here are some basic rules to follow when filing a claim: 

  • Check with your agent or assigned adjuster to verify you’re covered for the claim. 

  • After heavy rains and hurricanes, many homeowners think they have flood insurance. Traditional homeowner’s insurance does not cover water damage caused by floods. It is a separate coverage underwritten by the federal government through the National Flood Insurance Program. 
  • If you file a claim with your insurance company for something that isn’t covered, the claim itself doesn’t go away from your record. 
  • If you’re a consistent claimant, your rates are going to be high. It isn’t unusual for a homeowner to file up to two claims in a 10-year period, but more than one or two in a three-year time span and the insurance company will think you’re a high risk. 

  • Don’t submit claims if it's something to deal with home-maintenance. (small incidents) Also, a better maintained home gets better premiums. 

  • Call a restoration company like SERVPRO of Duluth to provide free assessment on your damages. They will let you know if the damage is less or more than your deductible. Base on their estimates, you can decide whether to file a claim. 

Different Types of Smoke

9/2/2020 (Permalink)

Two SERVPRO techs cleaning up soot from the ceiling. Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (770) 622-9411

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.   

Different Types of Smoke 

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO of Duluth will test the soot to determine which type of smoke damage occurred before starting restoration. 

Wet Smoke – Plastic and Rubber 

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean. 

Dry Smoke – Paper and Wood 

  • Fast burning, high temperatures, heat rises therefore smoke rises. 

Our Fire Damage Restoration Services 

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care. 

Have Questions about Fire, Smoke, or Soot Damage? 
Call Us Today – (770) 622-9411 

Smoke Alarm Tips

9/2/2020 (Permalink)

smoke alarm Smoke Alarm

Smoke alarms must be installed and maintained properly because they play a vital role in saving lives. Having the smoke alarm can reduce the risk of fire injury in half. Along with having a smoke alarm, it is best you have a fire escape plan so everyone can escape quickly and safely.   

Here are a few tips you need to know! 

  • Install smoke alarms inside and outside each bedroom and sleeping area. Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Smoke alarms should be installed 10 feet away from cooking appliance to prevent false alarms. 
  • Replace all smoke alarms every 10 years 
  • Replace batteries in all smoke alarms at least once year 

 (Daylight Savings Time works well for maintenance.) 

  • Test smoke alarms once a month 
  • Clean Dust from sensor openings. 

Commercial Preparedness

9/2/2020 (Permalink)

clipboard, pen and paper with lines and checkmarks Put us on your To-do list today by calling (770) 622-9411

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts. 

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work. 

Locally Owned and Ready for Any Job! 

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So, give us a call today at (770)622-9411! Don’t delay, let your local SERVPRO help you prepare today!